LoyaltyLoopAI
Your regulars. The ones who stopped coming back. Plain arithmetic, no black box.
LoyaltyLoopAI shows you which of your repeat customers are quietly drifting away — using nothing but your own transaction data and simple arithmetic. No dashboard to learn. No account needed. No data ever leaves your browser.
How it works
Paste or upload your records
Your transaction history — just customer names or IDs, dates, and amounts. Works with CSV or TSV files straight from your point-of-sale system.
We show you who is drifting
Customers sorted into groups: steady regulars, new faces, the ones at risk of lapsing, and those who have been gone too long. Every number comes with the arithmetic that produced it.
You know who to reach out to
No predictions. No black box. Just the facts about your people, so you can decide what to do — a handwritten note, a call, or a knowing nod when they walk back in.
What it shows you
Who has stopped coming back
Customers whose last visit was over 60 days ago, or who only came once. Shown by name, not by cohort.
Who is still steady
The regulars who keep coming back. Their purchase frequency, typical spend, and the rhythm of their visits.
Every calculation, shown
No confidence intervals, no churn scores. “Last purchased 47 days ago. Made 6 purchases. Average order $52.”
Your data stays on your machine
Everything runs in your browser. Files are never uploaded. Nothing is stored. Close the tab and it is gone.
The problem
Small retailers know their customers by face and name. But when someone stops coming in, it is easy to miss — especially when you are busy running the shop. By the time you notice, weeks or months have passed.
The solution
A single sheet of paper’s worth of clarity: who has been in recently, who has not, and how often they usually come. No accounts, no setup, no learning curve. Just your data and plain arithmetic.
What this is not
- Not a CRM. It does not store customer records or let you manage contact information.
- Not a prediction engine. It shows what has already happened. You decide what to do next.
- Not a loyalty program. It works on your existing sales data, no special setup needed.
- Not a replacement for knowing your customers. It is a second set of eyes on the numbers.
Try it now — no account needed
Load the sample data to see it in action, or paste your own records.
Open the app